APC Battery Management System Manual de usuario descargar pdf (Pagina 182)

USER’S GUIDE

Battery Management System

175

Obtaining service (service contracts)

If you could not resolve the problem using the information in

Troubleshooting, contact APC Worldwide Customer Support at a phone

number listed at the end of this manual, and be ready to provide the

following:

• The Battery Management System’s serial number, which is on the top

of the unit

• A description of the problem

• Information about your service contract.

If phone consultation cannot solve the problem, you need on-site service by

an APC technician. See your service contract for information.

Warning

Do not attempt to remove the Management Card. The terms

of your warranty and service contract require that service be

performed by an authorized APC technician only.

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APC Battery Management System Manual de usuario Pagina 182