APC Network Management Card AP9617 Guía de usuario descargar pdf (Pagina 171)

®®

USER’S GUIDE

network management card

164

SNMP issues

The following table describes known SNMP problems.

Synchronization problems

Problem Solution

Unable to perform a GET • Verify the read (GET) community name.

• Use the control console or Web interface to ensure that

the NMS has access. See SNMP.

Unable to perform a SET • Verify the read/write (SET) community name.

• Use the control console or Web interface to ensure that

the NMS has write (SET) access. See SNMP.

Unable to receive traps at

the NMS

Query the mconfigTrapReceiverTable PowerNet MIB

OID to verify that the NMS IP address is listed correctly,

and the community name defined for the NMS matches

the community name in the table. If either is not correct,

use SETs to the mconfigTrapReceiverTable OIDs, or

use the control console or Web interface to correct the

trap receiver definition. See SNMP.

Traps received at an NMS

are not identified

See your NMS documentation to verify that the traps are

properly integrated in the alarm/trap database.

Problem Solution

A Synchronized Control

Group member does not

participate in a synchronized

action.

Make sure the group member’s status is set to

Enabled. Also check the group member’s battery

capacity, if the synchronized action required UPSs to

turn on.

An attempt to add a member

to a Synchronized control

group fails.

The Multicast IP Address, Synchronized Control

Group Number, and firmware version must match

those of other members of the group.

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APC Network Management Card AP9617 Guía de usuario Pagina 171